Privacy Policy

Last updated: 9 July 2026

Chattie is an early-stage service that lets people join identity-verified chat rooms. This policy explains what personal data we collect when you use chattie.app, why, how long we keep it, and your rights over it. We've written it to match exactly what our systems do.

The short version

• To join, you verify your sex and age with a government ID. That check is run by Veriff, a regulated identity-verification provider. Veriff processes your document and photo; Chattie receives only your sex marker and your age.
• If you don't ask us to remember it, that sex-and-age result is used only to let you in and is deleted within 48 hours.
• If you join the founding-members waitlist and tick the box to be remembered, we store your email together with your sex and your birth month and year, so you can skip re-verifying when we launch. We keep it until you ask us to delete it.
• We don't use advertising or analytics cookies — only one short-lived functional cookie that the verification flow needs.
• You can access or delete your data at any time: privacy@chattie.app.

Who we are

Chattie ("we", "us") operates chattie.app and is the data controller for the personal data described here. For any privacy question or request, contact privacy@chattie.app.

What we collect, why, and how long we keep it

1. Identity verification result (sex marker + age)

When you choose "Verify & get in", we create a verification session with Veriff and send you to Veriff's hosted flow. Veriff checks your government ID and performs the biometric checks needed to confirm the document is yours. That document, its images, and the biometric processing stay with Veriff; we never receive or store them.

Veriff returns a decision to us. From it we read only the sex marker recorded on your ID (M/F) and your birth month and year (which we use to show your age). We do not store your full date of birth, and the decision may contain other identity fields (such as your name) that our systems do not read or retain.

• Purpose: to confirm you meet the sex-and-age basis for entry and to prevent impersonation.
• Legal basis: your consent (you choose to verify), and our legitimate interest in preventing fake and fraudulent accounts.
• Retention: if you do not opt in to being remembered, we keep the result only for the verification flow and delete it within 48 hours. If you opt in on the waitlist, we store your sex and birth month/year with your email until you ask us to delete them.

2. Email address (waitlist)

Chattie's rooms are still being built. If you give us your email, we add you to the founding-members waitlist so we can tell you when we launch.

• Purpose: to notify you about early access.
• Legal basis: your consent.
• Retention: until you ask us to delete it, you withdraw consent, or we decide not to launch (in which case we delete the waitlist).

3. Aggregate usage analytics

We count anonymous events (page visits, verification starts and completions) to measure interest. If you arrive from one of our ads, the link carries a short campaign tag (e.g. ?v=…) that we use only to compare ad messages in aggregate. These counts are not linked to your identity. Legal basis: our legitimate interest in understanding demand.

4. Cookies

We set one cookie, chattie_session: a short-lived (1 hour), secure, HTTP-only cookie that carries your verification session across the Veriff flow. It is strictly necessary for the service to work, so it does not require consent. We do not set advertising or analytics cookies. If that ever changes, we will update this policy and ask for your consent first.

What we never receive or store

• Your ID document or any images of it.
• Your photograph or biometric data.
• Your full date of birth (we keep only your birth month and year).
• Your name (our systems do not read or retain it).

Who we share data with

We rely on a small number of external services. Most act only on our instructions (processors); Veriff also processes some data on its own behalf, as noted below.

• Veriff — identity verification. Veriff processes your ID and the biometric checks under its own privacy notice, and sends us only the decision (your sex and age). Veriff may also use that data as an independent controller for its own purposes, including adding your biometric data to a fraud-detection database it shares across its other customers and improving its verification models, and it retains verification data for up to three years.
• Upstash — hosts the data store holding the waitlist emails and the temporary verification records.
• Vercel — hosts and serves the website.
• Cloudflare — DNS and email routing for chattie.app.

We do not sell your personal data, and we do not share it for advertising.

International transfers

Some providers may process data outside the European Economic Area. Where that happens, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

Your rights

If you are in the EU or UK, you have the right to access your data, correct it, delete it ("right to erasure"), restrict or object to processing, request portability, and withdraw consent at any time. You also have the right to complain to your data protection authority.

To exercise any of these, email privacy@chattie.app. We will respond within one month. An erasure request removes your waitlist email and any stored sex and birth month/year we hold for you. Veriff independently keeps its own verification records (see “Who we share data with”), so to access or delete the data Veriff holds you must contact Veriff through its privacy notice.

Data security

We minimise what we hold: no ID documents, no photos, no names, and the verification result is short-lived. Verification decisions are authenticated with an HMAC signature before we accept them. Data is stored with the providers listed above.

Age

Chattie is for adults aged 18 and over. Verification confirms your age; if you are under 18 you may not use the service.

Changes

We may update this policy as the product develops. We will change the "last updated" date above, and for material changes to how we use your data, we will make the change clear before it takes effect.

Contact

Questions or requests: privacy@chattie.app.

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